Contact
Need advice or a quick answer?XCare, your agent at your side. Would you like us to call you back?
First of all, there is a good chance that the answer to your question is already on this site, built to give you as much information and as many solutions as possible, at any hour of the day… or the night.
Yann Le Rat
Sales Agent France & Founder of XCare
If you still cannot find what you are looking for, Yann is here.
A sales question, a project, an idea, a doubt or a slightly complicated situation: there is a good chance he has already come across the case somewhere in France… or in another country.
With more than 30 years of experience, he supports his customers with a simple approach: listen, advise and find solutions.
📧 yann@xcare.fr
📧 yann.lerat@tecnogaz.com
📞 +33 (0)6 99 35 00 12
Stéphanie Doce
Accounting and financial management of XCare
Since XCare was founded in 2012, Stéphanie has watched over the sound running of the company with rigour, seriousness and discretion.
If XCare is still here today, it is also thanks to her ability to keep both feet on the ground while the sales team occasionally has its head in the clouds.
Accounting, financial management, administrative follow-up: she is the backbone of the organisation and the guarantor of its day-to-day stability.
📧 stephanie@xcare.fr
📞 +33 (0)6 99 92 00 12
An order? A delivery? Lucia is already on it.
Lucia Pagliari
Order and shipment management
If you are wondering where your order has got to, chances are Lucia already knows.
From Italy, she orchestrates orders, shipments and deliveries with formidable efficiency, always in good spirits and with that slight Italian accent that seems to move paperwork along a little faster.
Responsive, organised and always ready to help, she turns logistics questions into simple, fast and precise answers.
☎ +39 0521 838204
📱 +39 328 203 3951
A technical problem? They are already on the case.
Marco Marchi · Andrea Musca · Danilo
Tecno-Gaz Technical Support
Need advice or assistance with your equipment? Go to the Technical support page and open your ticket.
In just 4 clicks your request is logged… and while you get on with your day, Marco, Andrea or Danilo are already looking for the solution.
Responsive, experienced and particularly tenacious, they put their expertise at the service of your satisfaction every day.
And the good news: they speak English. Admittedly with a slight Italian accent for some, but with a perfectly universal efficiency.
📧 Marco Marchi – marco.marchi@tecnogaz.com
📧 Andrea Musca – andrea.musca@tecnogaz.com
Need marketing support? Federica has probably already prepared what you need.
Federica Calzolari
Marketing & Communication
Documentation, visuals, news, trade shows, social media, marketing campaigns or training: Federica coordinates marketing for France and internationally with energy, method and a keen eye for detail.
Always ready to listen, she is your main point of contact for showcasing our products and helping you build professional, coherent and effective communication.